Frequently Asked Questions About Selling Your Device.
Find My iPhone is on most Apple products that can help you locate your device if stolen or lost, however it can also interfere with activating the device by a new owner. As a result, the device is effectively rendered a dummy phone and will have no value. To speed up the process we kindly ask that you deactivate iCloud from your device following these steps:
Here's how to get Find My iPhone off of your account:
If you've already shipped your device or you can't turn your phone on at all:
Sign in at http://www.icloud.com/ and click "Devices" at the top. Find the specific device we'll be expecting and click on that device, and then click the "X" to take it off your iCloud account.
As soon as we receive and inspect your device, we will pay you via your chosen method of payment:
We strongly recommend including any accessories, however it is not mandatory and it will not affect your quote.
Absolutely not! We cover all expenses for the shipping process.
It takes about 3-5 business days for you to receive your shipping kit.
Once you accept an offer, you will receive an email within 24 hours with a printable shipping label. However, if you request a shipping kit, it will be delivered to your door with a prepaid shipping label inside.
We will honour our 30 day guarantee period from when you accept our offer.